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National Field Specialist

Job Description

The National Field Specialist is a full-time position on the OneTable team that will support OneTable’s work nationally by providing administrative, operational, and programmatic support to the OneTable Field Team. As with all OneTable roles, this position is iterative and will evolve over time with input across teams.

The National Field Specialist will contribute to OneTable’s mission by: 

    1. Supporting administrative, operational, and programmatic functions of the Field Team
    2. Welcoming more people to the Shabbat table and striving to reach ambitious engagement goals 
    3. Enriching and deepening the Shabbat experience for OneTable users and providing them with excellent customer service

Specific responsibilities include:

  • Provide coverage and support for Field Team staff, ensuring our communities receive consistent and quality support for their Shabbat dinners including, but not limited to:
    • Dinner and host application management, check-in and support calls and emails with OneTable users, coaching hosts through their experience logistically and programmatically, and local event preparation.
  • Support select smaller communities that do not have staff on the ground with the goal of ensuring Shabbat is accessible no matter where you live.
  • Provide operational support for our National Field and Nourishment Operations: Nourishment is our offering to OneTable hosts – in the form of an e-credit – to elevate their Shabbat dinner (think: a gift card to buy groceries, a nice tablecloth, food from your favorite restaurant, and more!) including, but not limited to:
    • Send National and Local Nourishment to hosts.
    • Support staff and hosts in the Nourishment process.
    • Support the National Field Team with excellence in customer service by solving internal and external problems that arise.
    • Track participants’ engagement and run reports in our Salesforce CRM (you will be trained in Salesforce).

Key Attributes/Skill Set (Must Have):

  • 0-2 years of professional experience in administrative, customer service, or community-building roles:
  • Includes internships and/or student-related work. 
  • Nonprofit experience preferred.
  • You can balance a full plate: Excellent prioritization and time management skills. 
  • You thrive in the gray area: This role, in particular, is extremely malleable and iterative based on organizational needs – experimenting and being a part of something new is exciting to you.

Nice to have:

You know Salesforce or have experience with a similar CRM database. You can navigate campaigns in individual records. Our administrative motto “if it isn’t in Salesforce, it didn’t happen” is real.

Benefits Package: 

The starting salary for this position is $48,000 depending on your skills and experience, plus the following benefits:

  • Health insurance — medical, dental, and vision insurance currently through Aetna; OneTable pays 85% of the healthcare premium for each employee and 50% for dependents. 
  • Pre-tax commuter benefits, a flexible or health spending account (FSA or HSA), short and long-term disability, and life insurance. 
  • 5% retirement match after 13 months.
  • Time off:
    • Paid time off (PTO) for personal, sick days, and vacation. 
    • The office is closed for all major Jewish holidays and most federal holidays.
    • OneTable offices are also closed the July 4th week and December 25 – January 1. 
    • As an organization rooted in the mission of spreading Shabbat, we know the importance of having time on Fridays to start winding down and preparing for our favorite weekly holiday. The OneTable offices close at 4:00 pm (local time) every Friday and at 12:00 pm on the first Friday of each month.
  • Optional and discounted identity theft protection, legal assistance program, pet insurance, travel insurance, critical illness, accident, hospital indemnity insurance, and more. 
  • This is an exempt salaried position, which is not eligible for overtime.

Location:

OneTable offers a flexible hybrid work policy that allows you to work from anywhere in the United States. Full-time employees may choose to work from an office space (provided by OneTable) or fully remote.

 

Start Date:

Immediately

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Application Process:

  • Review of applications will begin immediately and continue on a rolling basis until the position is filled.
  • Submission of Resume and Cover Letter or Short Video (3 minutes or less) outlining your interest in OneTable and how your qualifications match the job description
  • 2-3 rounds of interviews with members of the OneTable team
  • Applicants that move forward may be asked to complete a written task
  • There may be additional conversations with colleagues with whom they would be working.

Note: OneTable seeks to increase equity in its hiring and therefore to mitigate the inside edge sometimes given to those who have relationships with “field insiders,” OneTable does not accept informal recommendations from individuals with personal connections to our staff or Board members and cannot factor such referrals into selection of candidates for interviews.

 

Equal Opportunity Employer

We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, Indigenous, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrachi Jews, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.

The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, citizenship or immigration status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam-era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.