Job Description

The Community Manager (based in Boston) is an experimental role as we consider the most efficient and strategic staffing structure for the OneTable Family of Offerings. The position will consistently evolve and iterate as we assess its success and determine the best path forward. While this position is based in Boston and will be supporting OneTable’s work locally, it will also have a proactive role in engaging and supporting other communities from afar, and may require periodic travel to those communities.

The Community Manager will contribute to OneTable’s mission by: 

1. Immersing themselves in the communities they oversee, spreading OneTable’s brand awareness to build a movement of peer led Shabbat dinners and intentional gatherings.
2. Leading with innovation to achieve ambitious organizational participation goals
3. Enriching the OneTable Jewish journey experience for users through Shabbat and ritual coaching and workshops. 
4. Deepening cross-departmental collaboration across the organization.

Specific responsibilities include:

Community Engagement 

• Act as the face of OneTable with users, partners, donors
• Strategically map out communities within portfolio and get out into communities to engage potential users where they are
• Create and implement a high-touch user engagement strategy based on trends and behaviors you’re seeing
• Build new and deepen existing relationships with hosts and guests via phone, email, and/or in-person meetings (vetting, welcoming, providing ongoing one-on-one support)
• Plan and execute intimate and larger Shabbat events (approximately monthly) and ensure post-event engagement where opportunity arises 
• Coach, mentor, and guide users individually and in small cohorts as they cultivate and deepen an ongoing Shabbat practice
• Travel to communities in portfolio that are outside of where the Community Manager is located (Boston), approximately 1-2 times per year per community
• Steward new partnership and sponsorship opportunities in the area
• Collaborate with the impact and learning team and engage in new strategies, events, and outreach to reach organizational goals

External Relations

• Connect regularly with users to collect stories to share with key stakeholders including funders, board members, and media outlets
• Contribute to grant writing and reporting and other funder communications

Manage Data and Internal Communications

• Track participants, monitor progress towards goals, run reports, and analyze data in our Salesforce CRM
• Communicate consistently and clearly internally with colleagues via Slack, Zoom, Google Suite, and other tech tools

Key Attributes/Skill Set (Must Have):

• You are strongly connected to the OneTable brand and mission. You understand our goals, voice, and mission and can imbue that into your 1:1 connections, larger events, and partnership strategy.
• You have a love for and deep connection to Jewish life, community, ritual, and Shabbat. You are comfortable in diverse and varied Jewish spaces and are confident guiding, coaching, and working with others to explore and deepen their Jewish identity.
• You love to be the host and meet new people. You can build welcoming spaces and create beautiful tablescapes. You are willing to work some evenings (Fridays, of course) and weekend hours. You are the go-to person for all our local events and partnerships, and serve as the educator, trainer, ambassador, and cheerleader for all local hosts and partners.
• You prefer to be away from your desk/computer screen and out in the community. You should be out at events, in coffee shops meeting people and introducing them to Shabbat! (Locally and regionally – this role requires someone to spend time on-the-ground, meeting people and building community.)
• You are excited to dig into Shabbat rituals and learning and to share and innovate rituals with a diverse array of hosts as they grow their Shabbat practice.
• You are energized by analyzing patterns across field team work and identifying potential areas for improvement.
• You are a dynamic team player expected to prototype ideas, iterate quickly,  and collaborate across the Field Team ensuring there is never a boring day!
• You are comfortable working independently in your community while sharing your experiences and areas of expertise across the organization. 
• You work with open communication and transparency.
• You are comfortable and excited about handling risk and uncertainty. You understand that taking calculated risks can lead to growth and progress along the way to build something amazing!

Benefits Package: 

The starting salary for this position starts at $56,000 plus the following benefits: 

• Health insurance — medical, dental, and vision insurance currently through Aetna; OneTable pays 85% of the healthcare premium for each employee and 50% for dependents. 
• 5% retirement match after 13 months.
• Pre-tax commuter benefits, a flexible or health spending account (FSA or HSA), short and long-term disability, and life insurance. 
• Time off:
  • Paid time off (PTO) for personal, sick days, and vacation. 
  • The office is closed for all major Jewish holidays and most federal holidays.
  • OneTable offices are also closed the July 4th week and December 25 – January 1. 
  • As an organization rooted in the mission of spreading Shabbat, we know the importance of having time on Fridays to start winding down and preparing for our favorite weekly holiday. The OneTable offices close at 4:00 pm (local time) every Friday and at 12:00 pm on the first Friday of each month.
• Optional and discounted identity theft protection, legal assistance program, pet insurance, travel insurance, critical illness, accident, hospital indemnity insurance, and more. 
• This position is an exempt salaried position, which is not eligible for overtime.

Location:

Candidates must be based in Boston

Start Date:

January 2025 – we will begin reviewing applications in late November 2024.